The Core of Lynx Telematics and Auto Dealerships

With innovative and easy-to-use services, Lynx Telematics, Inc. connects you to what you need, whether it's a coffee shop in Cincinnati, an ambulance in the middle of nowhere or the location of a loved one. As an OEM we serve our customers by offering a comprehensive suite of services to consumers, auto dealers, and fleet managers. We are also able to tailor our offerings to the distinctive needs of our partners and personalize the connected experience for customers

Lynx Telematics aggregates best in class wireless services into robust and adaptable solutions that can be tailored to any platform. Our solutions are built around the next generation architecture, which is an open telematics platform allowing for inter-connectivity between multiple content providers, call centers and hardware platforms. Our solutions employ innovative, scalable technology developed for the future and delivered today. We offer a comprehensive portfolio of proprietary connectivity solutions, LynxSafe for individual end users and Lynx Telematics for fleet based transportation and sales based companies.

The connected solutions within the Lynx Telematics products revolve around five service categories: Safety and Security, Navigation, Convenience, Infotainment and Diagnostics. All customers will have access to a customized Web portal where they can view diagnostic reports, download directions to the vehicle or even unlock the car’s doors.

At the core of the LynxSafe solution lays enhanced safety and security features, including critical services such as Automatic Crash Notification, Emergency Calling, Stolen Vehicle Location Assistance and Roadside Assistance. Through our Emergency Call Relay Center, we utilize certified emergency response specialists that are APCO - and NENA-certified and have direct public safety experience as firefighters, EMTs or police officers. The ECRC uses the most accurate and up-to-date Public Safety Answering Point (PSAP) location data, and customer calls are prioritized within the 9-1-1 system at a high level.

Services Include:
• Automatic Collision Notification
• SOS/Emergency Calling
• Safe Ride
• Roadside Assistance
• Stolen Vehicle Tracking
• Automatic Alarm Notification
• Emergency/Crisis Management

The Convenience solution is designed to provide customers with an enhanced ownership experience and assistance with vehicle interaction.

The LynxSafe telematics diagnostics solution allows customers to proactively manage the maintenance of their vehicles, saving time and money. Services include communications regarding the vehicle’s systems status, maintenance reminders, recall notifications and user maintenance scheduling with dealers. In addition, Lynx Telematics is always working with regulators to develop remote emissions programs, which continuously monitor emissions metrics and notify the customer if the vehicle is not compliant, improving not only the “health” of the vehicle but also the health of the overall environment by preventing the emissions of harmful greenhouse gases.

Services Include:
• Automatic Maintenance Reminder
• Recall Notification
• Remote Emissions Monitoring
• Interactive User Manual
• Diagnostic Email
• OEM Quality Data/Error Code Monitoring


What separates Lynx Telematics, located in Cincinnati, Ohio is the fact that, we don’t just sell you a solution…we actually teach you how to sell the solution through your auto dealerships F&I department or as an over the counter product through a specialty retailer.

With nearly 20 years of working with Auto Dealerships across the United States as a world class sales organization, we can help you achieve maximum profitability with a product that very few dealerships currently provide, yet 84% of your customers are asking for. (According to an independent survey by Accenture)

For more information or to arrange a web demonstration, please contactVincent Rush, Business Development Manager for Lynx Telematics at 513-965-6318

Telematics: A Definition

Telematics is the integration of wireless communications, vehicle monitoring systems, and location devices. The term telematics combines “telecommunications” and “informatics.” Literally defined, telematics is the integration of wireless communications, vehicle monitoring systems, and location devices. Telematics has become a tool to monitor idling time, help reduce bad driving behaviors, and eliminate unauthorized vehicle use. Vehicle telematics systems also are increasingly used to provide remote diagnostics. A vehicle’s built-in system identifies a mechanical or electronic problem, and the telematics package can automatically transmit this information to the vehicle manufacturer, fleet manager, or service organization.
GPS, AVL, MRM, WiFi, and RFID are just a few acronyms representing telematics systems and technologies. The growing list is only one indication of the expanding use and variety of applications telematics offer.

Lynx Telematics is an OEM that controls design, engineering, firmware, software development, IT support and manufacturing processes of our product, allowing us to produce the highest quality product in our industry, while offering our customers competitive pricing.

As your partner, we provide ongoing training and support to insure that the product is properly sold to the end user, maximizing the re-sellers profitability.

As one of the pioneers in telematics technologies, Lynx Telematics provides our clients with powerful end-to-end vehicle telematics tools. Our technology offers a real solution that delivers safety, saves money and provides an unprecedented level of peace of mind to our customers. 

 

Our product, Lynxsafe, is the newest and most advanced in-vehicle communication system currently on the market. It combines GPS/satellite and GSM cellular technology to provide users and family members with immediate access to real-time information delivered directly via any internet enabled device including I Phone and Android smart phones.

All of our devices benefit from the innovation of U-Blox technology and a 3D Accelerometer, providing the industry’s most accurate pin point locating technology to within a 3 ft. radius.

Vincent Rush, Lynx Telematics, 

Cincinnati, Ohio

(866)-314-0461

Telematics and UPS

Telematics Sensor-Equipped Trucks Help UPS Control Costs

Telematics helps the delivery company determine a truck’s performance and condition, as well as identify ways drivers can make small adjustments that yield major results.

July 2010, Automotive Fleet - Feature

By Shelley Mika

Known for its speed and efficiency, UPS recently announced changes that will improve both. By the end of 2010, the company plans to operate more than 22,000 delivery trucks at 144 locations (including two in Canada) equipped with telematics technology.

An Old Program Learns New Tricks

Since 2008, UPS piloted the technology on 1,500 delivery trucks across the country, testing the equipment in various geographies and climates. In 2009, the company installed telematics in roughly 10,000 vehicles and plans to expand the program to another 10,000 this year. That makes nearly a quarter of the company's 95,000 delivery vehicles equipped with telematics.

As part of the initiative, UPS is installing GPS tracking equipment as well as sensors in key areas, such as brakes and engine box, and on the exterior. These devices will help UPS track the location of its delivery trucks as well as identify ways in which drivers can make adjustments and improve their performance based on collected data. Two key areas the company plans to improve are idle time and route efficiency.

"Telematics isn't new to UPS. We've been using telematics for more than 20 years to improve the efficiency and safety of our tractor-trailer fleet," Donna Longino, a UPS spokesperson, said. "What is new is the proprietary information and sophisticated algorithms we developed to analyze the rich stream of data captured by more than 200 sensors on our delivery trucks."

As drivers complete their routes the UPS telematics equipment captures streams of data via a 900 MHz radio and sends it in real-time to servers for analysis. At the end of the day, drivers return to their centers, and data is uploaded and sent to the UPS data center in Alpharetta, Ga. The telematics devices capture data on more than 200 elements, including speed, RPM, oil pressure, seat belt use, number of times the truck is placed in reverse, and idling time.

The charts shown are to illustrate the range of telematics data reporting solutions from Geotab and do not contain UPS specific information.

Telematics help UPS determine a truck's performance and condition, as well as identify ways drivers can make small adjustments that yield major results. Together, improved data and driver coaching help reduce fuel consumption, emissions, and maintenance costs, while improving customer service and driver safety.

"UPS is always looking for ways to improve efficiency and customer service, slash energy consumption and emissions, and make our drivers safer on the road," said Mike Hance, vice president of fleet operations. "We realized this cutting-edge technology enables quick, fact-based decisions to improve these areas."

Idling Reduced & Maintenance Improved

So far, the telematics initiative has yielded positive results, including reduced idling and fuel consumption, maintenance costs, and waste, as well as increased safety. Through telematics, UPS reduced idling by 15 minutes per driver per day, totaling 25 gallons of fuel per driver per year. While that reduction may seem a small change, on the large scale, it's a major improvement.

"When telematics is fully deployed in the small-package delivery fleet in the U.S., the reduction of idle time by 15 minutes per driver per day would save 1.4 million gallons of fuel annually," Longino said. "Multiply results like that by more than 90,000 drivers worldwide, and you can see the potential."

Maintenance is another key area in which UPS will benefit from the program. Prior to installing telematics, the company performed maintenance at regular time intervals, regardless of a truck's mileage or use. Now, UPS mechanics base maintenance decisions on the actual vehicle use and performance.

Telematics also helps identify which parts to replace. For instance, UPS found, in some cases, mechanics were replacing fuel injectors when the truck simply required an inexpensive "O-ring."

Because UPS can more accurately determine the right time to pull trucks off the road for maintenance, the company can reduce downtime and wasted maintenance expenses. Telematics also allows UPS to more accurately allocate replacement dollars, as the system helps identify trucks performing less efficiently, or when to simply place a vehicle on a shorter route. 

Safety is another critical area of improvement. While UPS already has an exemplary safety record, the company didn't shy away from improving it. One key metric tracked through telematics is seat belt use. Test sites showed that drivers wore their seat belts a nearly perfect 99.8 percent, up from 98 percent.

Likewise, providing drivers with information on the number of times they placed trucks in reverse - behavior UPS drivers are trained to avoid for safety reasons - reduced this behavior by 25 percent.

In addition to reducing idle time, telematics systems provide other environmental benefits. By helping UPS optimize dispatch planning and driver routine, the system reduces overall driver miles, cuts fuel consumption, and reduces emissions. Further, by optimizing vehicle performance and improving maintenance, telematics help UPS increase the useful life of parts and decrease the disposal of parts, including lead acid batteries and tires, Longino said.

Training & Information Management Keys to Success

With a large-scale implementation of telematics in its delivery truck fleet, UPS anticipated and planned for challenges. Hance said two areas were critical to the company's success: training staff and managing the information.
"We have some of the best-trained drivers in the world, and they are really committed to doing an excellent job. We find that quite often when a supervisor uses the data to coach drivers on improving safety, service, and performance, the response is very positive," Hance said.

In addition to training drivers how to improve driving behavior based on the reports, other UPS employees are also trained how to employ it to get the most from the telematics investment.

"Telematics is information-rich. Our reports and data are profiled to pinpoint what is important to impact results," Hance said. "We invested in training to ensure we leverage this technology to effectively impact service, safety, and cost."

UPS plans to continue using telematics technology, with the next major initiative focused on reducing idling time on its LTL (less than truckload) fleet at UPS Freight. Hance said telematics technology is also used to monitor several test vehicles, such as hybrid electric, hydraulic hybrid, and automatic transmission tractors, in the UPS fleet for efficiency, performance, and reliability.

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Lynx Telematics is an OEM that controls design, engineering, firmware, software development, IT support and manufacturing processes of our product, allowing us to produce the highest quality product in our industry, while offering our customers competitive pricing.

As your partner, we provide ongoing training and support to insure that the product is properly sold to the end user, maximizing the re-sellers profitability.

As one of the pioneers in telematics technologies, Lynx Telematics provides our clients with powerful end-to-end vehicle telematics tools. Our technology offers a real solution that delivers safety, saves money and provides an unprecedented level of peace of mind to our customers. 

 

Our product, Lynxsafe, is the newest and most advanced in-vehicle communication system currently on the market. It combines GPS/satellite and GSM cellular technology to provide users and family members with immediate access to real-time information delivered directly via any internet enabled device including I Phone and Android smart phones.

All of our devices benefit from the innovation of U-Blox technology and a 3D Accelerometer, providing the industry’s most accurate pin point locating technology to within a 3 ft. radius.

Vincent Rush, Lynx Telematics, 

Cincinnati, Ohio

(866)-314-0461