Showing posts with label Driver Behavior. Show all posts
Showing posts with label Driver Behavior. Show all posts

Thursday, October 18, 2012

AAA Study: Teen Drivers with Passengers are Riskier




About one-third of all fatal car crashes are caused by speeding, but for 16- and 17-year-old drivers, the numbers rise to almost half when there are three or more passengers, according to a new study. 

Motor vehicle crashes are the leading cause of death for teens, according to the Federal Highway Safety Administration.

This week is National Teen Driver Safety Week, and the AAA Foundation for Traffic Safety released its latest findings to highlight how the prevalence of risky behavior generally grows for drivers ages 16 and 17 when teen passengers are present.

For 16- and 17-year-old drivers involved in fatal crashes, the analysis found:

Prevalence of speeding increased from 30 percent with no passengers to 44 percent with two and to 48 percent with three or more.

Prevalence of alcohol similarly rose from 13 percent to 17 percent and 18 percent.

The foundation analyzed data on fatal crashes in the United States from 2005 through 2010. Researchers found 9,578 drivers age 16 and 17 were involved in fatal crashes, and that 3,994 of these included at least one teen passenger. All risk factors were more common among male drivers.

New York State's graduated driver licensing program, which took effect Sept. 1, 2003, limits teens with learner permits and junior licenses to driving only from 5 a.m. to 9 p.m. in Nassau and Suffolk, except for limited travel to work, school and driver's education, with proof required. It also caps the number of passengers under 21, among other restrictions.

An earlier foundation report found loud conversation and horseplay were substantially more common with multiple teen passengers than with siblings or adult passengers.

Re-posted by Vincent Rush of Lynx Telematics, developers of the LynxSafe Teen Driving Monitor.

**********************************************************************************

These are some of the very reasons that we developed the LynxSafe Teen Driving Monitor.

One of the scariest days in any parent’s life is that moment you hand them the keys for their first night out on the town.

As my own Mother has often said; “I would lie awake every night, until I heard the garage door open. Only then, could I get good nights sleep!”

Actually, if Mom had known the way I was driving; those nights would have been even more restless!

After a personal family tragedy involving teen driving, I began to really think about my two children that had yet to begin the driving process and made the determination that I would not sit back and do nothing, other than say a prayer and keep my fingers crossed.

Telematics has been on the rise over the past few years and has really made a leap into mainstream public, thanks to a gal named Flo and Progressive Insurance’s product offering called “Snap Shot”

“Snap Shot” is a product that simply plugs into your vehicles diagnostic port and harvests data, based on driving habits, for the insurance company.

Known as UBI (User Based Insurance), the insurance company’s actuaries will assign a risk assessment profile to the individual driver and either slightly increase or lower premiums based on the data accumulated.

As one insurance company CEO recently remarked to me; “Telematics is to the insurance industry, what credit score was five years ago.”

Credit scores used to be accurate indicators of a drivers risk profile and predictors of the likelihood to be involved in an accident.

However, now that credit laws and new regulations on lending have changed due to the economy, many people that were previously considered “good credit profiles” are now considered marginal to poor, due to no fault of their own.

What was once an accurate indicator of risk factor for an individual driver was now becoming viewed as increasingly inaccurate?

Telematics provided a “game changer” to the insurance industry, with accurate indisputable driver profiling as a result of individual driving habits and real time monitoring.

While this is a great product and many of the top insurance companies are now moving to a UBI model, there is still a basic flaw to me; As a parent, I want to know my kid is a bad driver….the second he is a bad driver and not…2 weeks after it’s too late, when my insurance company tells me his driver score went down 3 points.

The LynxSafe Teen Driving Monitor, by Lynx Telematics has allowed us to develop device that simply plugs into the drivers diagnostic port that allows a parent to monitor in real-time EXACTLY what their teen drivers are doing behind the wheel.

Once the LynxSafe device is installed, a parent logs onto their personal website and sets up parameters or rules, that they expect their teenager to follow when behind the wheel.

Along with rules and boundaries, a parent or loved one, chooses how they want to be notified, either by smart phone, with live map locations when violations occur, or by any internet enabled device. As for me, I like seeing on my smart phone exactly where my kid is…the moment they have broken a rule.

For example, I want to eliminate his or her ability to text and drive or browse his web enabled smart phone, I can now take full control over that deadly habit with our Anti-Texting” technology.

Next, thanks to a “Speed by Street” feature, I only want my son to drive no more than 5mph over the speed limit on any given highway or street.

With our “On Star” like capabilities, I can set up a collision alert and have the peace of mind to know that if any fender bender occurs, our 24/7 call center has already contacted my child before I even have a chance to call.

I can also set up other parameters such as excessive RPM’s, jack rabbit starts, panic breaking, cornering too hard as well as a special feature called “Boundaries”

If my son or daughter happens to be grounded and I only want to allow them to drive back and forth to school and work, I can set up a boundary that will notify me the second they leave that zone or if they cut out of school early, I will know the moment they leave the lot.

As a parent, I can also monitor specific engine diagnostics such as low fluids, mechanical glitches and head off future expensive repairs.

Or if my daughter is at the movies and leaves her lights on, I can be at home and receive an urgent alert that her battery has dipped below 12 volts thereby calling her to go start her car and avoid the potentially unsafe practice of asking a stranger in a movie parking lot at 11:30pm for assistance.

And thanks to a login screen that shows a live GPS location of where my monitored vehicle is, I now never have to hear that excuse; “Sorry Dad, my phone battery was dead.” Or “I apparently had no coverage.”

By the way, guess what car my Daughter will use for her dates!

Our goal at LynxSafe, is not to “bust” our kids and have cause to punish them rather to let them know that Mom and Dad, are still along for the ride.

As our slogan says; “They have the license, they have the keys…and now you have peace of mind!”

For more information on the LynxSafe Product by LynxTelematics, contact Vincent Rush at (513) 965-6318 or at vrush@lynxtelematics.com or visit http://lynxtelematics.com



Wednesday, September 19, 2012

Choosing the Right Telematics Provider


How Do I Choose the Right Telematics Company
By Michael T. Sprouse, President G&A Research, Inc.


I was reading a copy of Fleet Owner magazine the other day, trying to make sense of the world of telematics, and lo and behold; I received a call from an old fleet client of mine that I have done consulting for several times over the past few years.

“What can you tell me about telematics?” Jim asked of me.

Trying to buy some time so that I did not sound unprepared for his inquiry, I responded with my patented, “Jim, could you please clarify the nature of that question. There are many answers to that.”
Having deflected the conversation and bought some time to collect my thoughts, my friend, who owns a beverage company, with a fleet of 250 trucks, went on to say that, while he believed that telematics time has come and realized that he needed to make the move to reduce his operational expenses and get a handle on the overall management of his assets, his concern was over…”How do I BUY telematics and what should I look for in a company?”

Trying to sound like the ever wise and knowledgeable oracle of fleet management solutions, I replied, “Ahhh Jim, you have stumbled upon one of the great mysteries in the modern-day telematics that holds as many theories as a government conspiracy. Let me get back to you in a few weeks and give you a thorough report, so that you can have enough information to make the right choice for your company.”

My journey for the proverbial “Arc of the Covenant” led me to interview several fleet based companies of various industries, from trucking to sales organizations and fleet sizes of 30 to 1200 vehicles, as well as ten telematics companies, all of which were “pioneers” and self-described “industry leaders”.

Allow me to digress.

First, it is important to look back and reflect on the fleet based telematics market and how it has evolved to this point and is beginning to approach critical mass.

For the purpose of this article, I will take a “Telematics for Dummies” approach.

Much like technological innovations that hit the market every few years and spawn a host of companies looking to cash in on the “Gold Rush” of that industry, telematics really burst onto the scene about three and a half years ago.

And much like the previous races to acquire market space, a whole plethora of “pioneers” aligned themselves with an OEM and set out to grab as much market share as possible.

Companies began assembling sales teams, armed them with marketing lists that divided the country up into territories, and began calling on companies that met certain fleet size criteria.

If your company had a fleet size of 100 vehicles or more, you have been called once for each of those vehicles, if not more.

Telematics was a new and shiny toy that carried the promise of reducing fuel budgets through decreased idling times and safer driving habits and was very attractive to companies looking to reduce operational expenses.

The asset management aspect of keeping tabs on all of your vehicles was very appealing as well.
Once a web demo would show all of a companies vehicles and give a CEO or fleet manager the vision of how they could keep an eye on all of their employees, a company would then sign a three-year agreement with a telematics provider, have a solution installed and then begin trying to make sense of the myriad of data that began flooding the fleet managers desk top.

While many companies could see the advantages of telematics and the financial impact that a properly run system could provide, a majority of companies, over the past three years chose to take a “wait and see” approach, either believing it sounded too good to be true, or not willing to part with financial resources due to the precarious state of the economy.

Now three years later, the telematics industry is approaching critical mass and the mountain of evidence is nothing short of overwhelming.

In fact, as one CFO recently told me, “The very reason we did not make the move, was the very reason we SHOULD have made the move. We believe that waiting two years has cost us nearly a $500,000. That’s money we could have used for marketing or other infrastructure.”

So with the mystery of telematics no longer unsolved, the only question being asked now is, “What should I look for in a provider?”

What I found to be most interesting in my research of companies that had purchased a solution, was not dissatisfaction in the technology or the results but rather in their provider.

A common theme that I kept encountering was that once the contract was signed and the support and the “romance” ended, they were stuck with a solution that, while not as complete as they needed, still came with three years of monthly monitoring fees.

As one of my clients remarked, “I was told that I was purchasing the most complete solution, which I later found out that I wasn’t and then a month later, I couldn’t find my sales representative with a search warrant. Now I am stuck with minimal tech support and have to figure out on my own how to maximize the capabilities. I don’t have time for that. I have a company to run!”

His language was more colorful than that; however for the sake of this article……

So what I have compiled, after a couple of months of research which included conversations with 18 end users as well as 10 randomly chosen telematics providers is a helpful guide on how to choose a telematics provider that will be right for your company.

I would like to point out that, I purposely do not mention company names, as this paper is designed to simply be a guide based on my research and not an endorsement of any one company or solution.
If you are a company owner or fleet manager, first of all, let me start by saying, congratulations on making the conscious decision to move your fleet into the world of telematics technology.
CEO’s and Fleet Managers for all companies reviewed have universally seen and experienced, without exception, the impact of a successfully implemented telematics program to an organization, from simply a fiscal aspect to a safety and productivity bottom line.

However, it can be very confusing in the telematics world, with hundreds of providers and as many solutions. I hope to be able to help you in your decision-making process with this list of the most commonly asked questions that Managers said that they wished they would have asked or researched further before making their decision.

The following is a list of questions to ask you potential service providers and an explanation of why it is important to know.

Q: Are you partnering with a telematics company or a company that simply sells telematics devices?

A: There are many companies that simply sell devices and monitoring but no real service and long-term support. Do you want to work with a re-seller or a company that is constantly innovating and working closely with you in partnership to insure that you maximize your ROI?

Q: Is your provider a local company that can work closely with you and your team, even after you’ve signed the contract? Or will your consultant, who is only an account rep, not be able to help you beyond the signing of the contract?

A: This may seem redundant of the previous question, but it is important to make sure that once you sign the contract, you are in essence “married” to your choice for the next 3 years. You are going to need help and support as you learn more about the capabilities of your solution and how to use it within your company.

Q: Are future upgrades automatically included or are you married to current technology for the length of contract…unless you pay for an upgrade?

A: Ever bought the latest and greatest cell phone, only to have version 2.1 come out 30 days later? Ten you know the frustration, Technology is always changing and there is an old saying, “Today’s innovations are will be out of date as of yesterday.” Telematics is no different. It’s best to beginning to take advantage of today’s technology with a company that provides free firmware and software upgrades. Why wait 6-9 months for future advances when it is costing you money today?

Q: Are they a “Plug and Play” solution vs. a “Wired In” Solution?

A: It was interesting how companies that don’t offer a “plug and play”, will do everything they can to convince you that it could be the death of your company if you choose to go that route. The truth is that there are very good plug and play solutions that are fully robust and give you everything you need. The long-term benefits are that there is no installation costs (typically $100 per unit) and un-wiring and transfer costs (typically $150). “Plug and Play” solutions make transfer from one vehicle to another a 30 second procedure.

Q: Do the have “speed by street” capabilities?

A: Most telematics solutions offer a generic speed monitoring solution. That solution usually only allows a fleet manager to establish an interstate speed limit. The truth is that in today’s safety conscious environment we live in, speeding on a residential or business district street is even more dangerous that being 10 mph over the speed limit on the interstate.

Q: Do they have “Anti-Texting” capabilities?

A: This really needs no explanation. When your company has an accident that results in an injury or even worse, a fatality, the victims lawyers will subpoena your drivers phone records and attempt to match a texting incident or phone conversation to the time of the accidents occurrence. At that point it is simply “Game Over” from a financial perspective.

While every company I interviewed said that they had a “very strict” no texting policy, none of the companies I spoke with had the ability to enforce that policy, leading to the adage that “A policy that is unenforceable is not really a policy”. And with today’s new texting laws, your company could be subject to an $11,000 fine if your driver is observed to be in violation.

Q: Do they have seat belt notification?

A: I found it very rare when speaking to telematics providers that this feature existed but it in fact does. Obviously this is a safety related feature and will please many insurance companies that recognize the value of telematics in a fleet.

Q: Do they provide “real-time” ECM diagnostics?

A: Real time is just what it says…happening now! I spoke with a few fleet managers that shared stories with me of solutions that saved thousands of dollars in costly repairs by alerting them that there was trouble beginning to emerge in their fleet and they were able to treat the symptoms before they became illnesses that could shut down a vehicle for days, if not weeks. Lost productivity aside, maintaining the health of the fleet is just as important as maintaining our personal health before an incurable illness occurs.

Q: Can they generate IFTA mileage logs and reports?

A: How important is this? I was surprised to find out that it was one of the key benefits of a fully robust telematics solution. One fleet manager informed me that by automating this process, he took one weeks worth of effort, every quarter and reduced it to a few days for the entire year.

Q: Do they have H.O.S. (Hours of Service) reporting capabilities?

A: This is important, especially for trucking companies that are concerned with D.O.T. reporting. It’s also valuable from a productivity perspective. As one Fleet Manager told me, “I like to be able to look and see how many more hours my drivers have left so that I can make the best use of our available fleet.”

Q: Is the product made in North America?

A: This comes down to a dependability issue as well as language and semantics of your implemented solution.

Q: Is design and manufacturing under the same roof?

A: An important characteristic of your telematics provider for the purpose of innovation and expedition of those technological advances.

Q: Do they have a Software Development Kit (S.D.K.)?

A: Why is this important? No one fleet is exactly the same and every fleet manager has different needs and desires. An S.D.K allows your IT department to write code and interface with other applications that in play in your fleets form Garmin solutions to snow plows and devices that measure salt tonnage per street.

And finally…..

Q: Does your company have references…that you are familiar with?

A: In my research, I found that every telematics company I spoke with had a ready-made list of references. However, upon examining those lists, I realized that I had only heard of 1 out of each 10 that I was given. I realize that there are companies such as UPS, Orkin, Frito Lay and more that have devoted thousands of hours and months of test piloting to determine the proper solutions for their companies. Before I make an investment, or “go to the altar” with a provider, I want to make sure that I am not their guinea pig.

I hope that this has been helpful to you and sheds some light on your telematics search.
While there are variables to every situation and probably no one solution that is perfect for every company, it became my experience through research and interviews that these are questions and requirements that repeated themselves most often.

Michael T. Sprouse
President, G&A Research Institute
Cincinnati, Ohio

Thursday, September 13, 2012

Telematics: Growing Up In Public




Chris McMahon Insurance Experts' Forum, September 7, 2012


The technology behind telematics and usage-based insurance is now mature enough that insurers can get a program up and running with relative ease. Telematics services providers, of which there are many, can manage virtually every aspect of a telematics program, from sourcing the hardware, managing connectivity, gathering and analyzing the data and creating an insurance score upon which to base the costs. That’s to be expected, and that was the overarching message from the Telematics USA show in Chicago this week.

The real value of a show like this goes beyond the overt marketing messages and lays in the first-hand validation of these ideas from insurance regulators, car makers, vendors and the insurers themselves.  Telematics is no longer some abstract technological possibility, but the eventual and natural result of multiple technological, economic and societal trends, including value shopping, perpetual connectivity, big data, consumer-loyalty programs, gamification, and more abstract ideas, like The Forever Health Monitor, which in short is about measuring everything, from individual performances to what one consumers and produces.

One of the more compelling and interesting ideas that supports the eventuality of telematics-based auto insurance came from Robin Harbage, director at Towers Watson, who spoke about the evolution of the telematics value proposition.

So far, insurers have been touting telematics as way for consumers to score discounts on auto insurance; but if you combine lower premiums and large upfront costs associated with planning, creating, testing and launching a telematics program, it’s no wonder that many insurers are taking a “wait and see attitude,” which has slowed adoption rates and delayed the achievement of a critical mass of insurers offering programs and consumers buying them.

In his presentation, Harbage described the evolution of telematics’ value:

• Marketing discounts, which appeal to self-selecting consumers, those who consider themselves to be safe drivers, or low-mileage and therefore low-risk drivers, and value shoppers. High visibility examples include Progressive’s Snapshot and State Farm’s In-Drive Co-Pilot.

• Marketing value-added services, which are designed to segment and appeal to higher value customers, (as exemplified by State Farm’s In-Drive Connect, the mid-tier offering which offers a range of reminders, diagnostics, driving tips and other apps).

• Marketing added security, (exemplified by and In-Drive Guardian, the “all-inclusive” offering that adds on incident alerts, emergency calls and roadside assistance).

• Personal goal achievement, which would be targeted at the more than 60 percent of drivers who don’t select basic usage-based insurance.

Telematics, in addition to offering a way to offer differentiated products in a crowded and
commoditized space, Harbage said, can significantly contribute to claims reduction and enhanced risk segmentation. The trick is to find the right tools to support your company’s definition of success, whether it’s a simple usage-based insurance product or a more expansive, and expensive, offering, and derive the data you need, not just the data you’re given.

He referred to the “intense data” coming out of telematics programs, which has real value for rating risk on a per-policy basis and as a segmentation tool. The caveat, however is that it’s easy to overspend and that the devices are just tools, not solutions.

Chris McMahon is a senior editor for Insurance Networking News.
Readers are encouraged to respond to Chris by using the “Add Your Comments” box below. Healso can be reached at chris.mcmahon@sourcemedia.com.

Tuesday, September 4, 2012

Know Your Money, Sees Huge Increase in Telematics Car Insurance Traffic

Leading financial comparison website witnesses sustained 70% increase in month-on-month searches – Research finds that number of telematics car insurance companies in the market also growing significantly, and more than 210,000 policies have been sold LONDON, UNITED KINGDOM, Sep 04, 2012 Know Your Money – a leading financial comparison and advice website – has registered a 70% month-on-month increase in traffic for telematics car insurance policies. With telematics car insurance – sometimes known as ‘black box’ insurance – a device is installed into a customer’s car which monitors the way that they drive. Those that drive safely are rewarded with cheaper policies. Know Your Money’s increases in search numbers for the product have been sustained at steady rate of growth between March and August 2012, with 70% representing the average monthly increase during that period. In response, Know Your Money has polled the insurance companies that offer telematics car insurance in the UK and can reveal that more than 210,000 policies have been sold to date. Though the first UK telematics products were tested in the market as early as 2006, more than half of the total policies have been taken out over the last year, since mid-2011. The number of companies that offer the product has also grown considerably. Though the providers are generally specialist companies, the market is now a third bigger than at the beginning of this year and more of the traditional insurers are beginning to offer telematics. In addition, the growth is expected to continue to rise dramatically over the next five years. So much so, that the product could account for more than half of all car insurance policies by 2017, according to some companies’ estimates. Supporters of telematics car insurance say that the product answers two problems. As well as lower premiums, especially for young people, it is predicted that the development will lead to much safer roads, since drivers will be more careful in order to get the cheapest prices. With this in mind, Know Your Money joint founder Jason Tassie said he was pleased to witness the upwards trends. He commented: “The growth in interest for telematics insurance products has been explosive so far this year. It’s something that we’re delighted to see here at Know Your Money. “Rising car insurance policies have priced many young people out of the market in recent years and it is unfair to punish the majority because of the actions of the few. Telematics car insurance policies have been proven to reduce car insurance costs significantly for young people and the early evidence suggests that road safety will improve too. We therefore see telematics as very much a product that is in line with our values as a consumer champion in the finance market.” Rassam Fakour-Zaker, editor at Know Your Money, added: “Black box insurance products have been developing over the last few years but up until now take up has been slow. However, as well as the increase in traffic to our website we’ve had lots of requests from our audience for the latest products and tips on how to buy telematics insurance. It looks like 2012 will go down in history as the year that black box cover takes its place as a mainstream insurance product.” How it works To get cheaper rates on their car insurance, telematics policy holders must drive to a number of standards. Their average speed, how much they drive and where, their breaking habits and how fast they go round corners will all be transmitted back to the insurer by the device. The company will then analyze the data to decide how much the customer pays. To help customers improve their driving, telematics insurers will also present each customer with an analysis of their own performance. This information is made available via the Internet or is sent via text messages, allowing the customer to make interventions where necessary. Systematic price reviews are then carried out at monthly or quarterly intervals for each customer. The policy also comes with the added bonus that if the car is stolen the telematics device will be able to pinpoint where it is. A round-up of other statistics on telematics car insurance: 1500% – the growth in the telematics market since 2009 (British Insurance Brokers’ Association) 57% – The number of drivers that expect to switch to telematics car insurance by 2017 (research commissioned by GoCompare) 20% – The amount that road accidents could be reduced by through telematics insurance (Norwich Union – now Aviva) 92% – The number of drivers who back prices to be decided by the way that they drive (research commissioned by GoCompare) 26% – The number of drivers that are involved in a collision within two years of passing their test (AA/Populus survey) As well as covering a wide range of banking and insurance products within its comparison tables, Know Your Money serves its audience with a portfolio of straight talking guides, industry updates and offers for high street shops and restaurants. The Know Your Money Telematics Car Insurance Guide is available by clicking here: http://www.knowyourmoney.co.uk/telemetric-car-insurance-guide/ . The Know Your Money review for the car insurance comparison site, Go Compare is available here: http://www.knowyourmoney.co.uk/go-compare/ . About us: At Know Your Money our remit is to help our users make informed decisions when purchasing or applying for financial products. Through our product comparison tables and straight-talking guides, we help people to find suitable and affordable products that will stand them in good stead for the unknown financial demands of the future. The range of products we cover accounts for all major banking, insurance and utilities products. Since launching in 2005, Know Your Money has grown to over 300,000 unique visitors every month, with more than 50,000 opted-in recipients of our weekly e-newsletter. Re-posted by Vincent Rush of VP of Business Development for Lynx Telematics. Lynx Telematics is a Cincinnati based OEM of Telematic technology and provider of the Geo Tab product along with patented “Anti Texting and Web Browsing” technology for fleet based companies. Lynx Telematics is also the innovator and pioneer of the Lynx Safe Teen Driving Monitor that grants parents real-time data on their teenagers driving habits while blocking and disabling texting and driving. For more information, contact Vincent Rush at (513) 965-6318 or by email at vrush@lynxtelematics.com

Monday, August 13, 2012

Lynx Telematics Signs Another Major Contract


Lynx Telematics, in Cincinnati, Ohio recently has signed a deal to partner and provide services to an industrial company that employs a fleet of more than 700 trucks and is the number 3 company in their industry.

It was learned through conversations after the decision had been made to work exclusively with Lynx Telematics, that this was the 4th test pilot that the company had been through over the past 3 years.
The reasons sited for making their decision were the complexity and robustness of the solutions we provided as well as the customer service and attention to detail that we demonstrated while servicing the test pilot program.

Vice President of Business Development, Vincent Rush, who handled the account from inception to delivery, explains the process and what led to the acquisition;

We began by picking a total of 16 large box trucks in two different locations.
Location A had 9 trucks on pilot while location B had 7.

Before we began stage one, we crafted a team “Roll Out” letter to the employees explaining the purpose installing this technology.

We called the program “The Safe Driving and Operational Efficiency Program”. One of the problems with many telematics projects, is failure to properly implement the program. That not only takes into consideration the explanation of why, but when, how and the name of the project.

The main objectives of the program were, safety compliance, reduction in fuel consumption, lowering insurance costs and allowing drivers to earn more through improved route efficiency.

The telematics landscape is littered with programs gone wrong, due to an improper roll out with unclear expectations.

When dealing with employees, it is very important to make sure team members see the project as a good thing for the company and not a “Covert Spying Project”.

This has always been one of our specialties and what differentiates us from many of our competitors.
There is a big difference in building a successful and sustainable telematics company and simply selling telematics devices.

Phase 1 of our program consisted of setting up our “plug and play” system in the trucks and then monitoring and collecting data for the Operations Manager for a period of 2 weeks.

During this time period we focused on idling time and discovered that each truck would idle an average of 8:30 per stop or an average of 7 hours per week, per truck.

It was during this phase that we were able to show, that by getting control of the idling time, we could reduce the company’s annual fuel expense of approximately $9 Million dollars by a conservative $720,840, using just one element of savings.

In phase two we split the locations and the fleet into two separate groups.

One with audible alerts for idling over 3 minutes and the other location, with only 6 trucks, without audible alerts.

The results were staggering!!!!

Location 1 accumulated a total of 280.5 hours with 9 trucks for an average of 1:52 per stop, while Location 2 with 3 fewer trucks, totaled 592 hours for an average of 6:12 per stop.

We were able to show our client an estimated annual savings in fuel expense, based on idling alone, of $902,415 or roughly 10% of their annual fuel budget.

We didn’t stop there.

The next phase of our test pilot was a meeting with their insurance company.
Not only did we get a verbal estimate of $75,000 dollars in annual savings, we received an endorsement from the company as well.

With an additional estimated savings of $129,600 in maintenance expenses we were able to show our client a projected annual savings of $1.1 million or $3.3 over the next 3 years.

Sure, these numbers are great and alone they should be enough to help any company pull the trigger on making the investment into telematics.

We also added the ability to monitor texting and driving through our partnership with ZoomSafer. In fact, 3 days before our final meeting, one of the company drivers was ticketed for texting while driving.

However, for a company that has been down the road with 3 other test pilots, all lasting 90-120 days, the real thing that sealed the deal, after only 52 days, was our level of customer service and attention to detail for the client.

Lynx Telematics did not simply install a bunch of units and accumulate data for us”
commented the company Fleet Operations Manager. “They actually took personal responsibility and helped us manage and understand what the data was telling us.”

Lynx also monitored our fleets ECM data and alerted us to possible mechanical issues as they were happening. That alone saved us thousands in productivity and lost product.”

“When I wanted reports or samples of data, my Account Manager, Vincent Rush, didn’t just email it to me, he hand delivered it and explained how the data was presented. They were the most thorough company we had tested.”

“What has really impressed us to this point is that now that we are partnered with Lynx, we are still getting help and attention, like we did in the testing phase. Very impressive level of service from a telematics company”

For more information or an analysis on how Lynx Telematics can help your company fleet reduce operating expenses, improve safety compliance and productivity while reducing risk liability, contact Vincent Rush at (513) 965-6318 or vrush@lynxtelematics.com

Monday, August 6, 2012

Crash survivor preaches dangers of texting while driving


By Ron Recinto | The Lookout – Fri, Aug 3, 2012

Chance Bothe knows firsthand the dangers of texting and driving.

The Texas man typed this message to a friend while driving home from college earlier this year, “I need to quit texting because I could die in a car accident and then how would you feel …”

A few seconds later, Bothe’s pickup veered off a bridge and dropped down a 35-foot-deep ravine.
KHOU-TV reports he suffered extensive injuries including a broken neck, a punctured lung, and a fractured face, which would later require extensive reconstruction. He had to learn to walk again, the station reports.

“I’m very lucky that I’m not gone forever,” Bothe, 21, told KHOU-TV on his last day of a six-month rehabilitation in Houston. “I still have things to do in this world.”


One of the first things he’s doing is spreading the word of the dangers of texting and driving.

“They just need to understand, don’t do it. Don’t do it. It’s not worth losing your life,” he said. “I went to my grandmother’s funeral not long ago. And I kept thinking, it kept jumping into my head: ‘I’m surprised that’s not me in that casket.’ I came very close to that. To being gone forever.”

Texting while driving is banned in 39 states and the District of Columbia, according to the Governors Highway Safety Association. Texas does not have a statewide ban on texting while driving. However texting while driving is banned in some municipalities and school zones in the state.

Bothe promised to spread the word about the dangers of texting while behind the wheel so that others can learn from his mistake.

“What people have told me is the reason God didn’t keep you away from this Earth is because you have something special to do,” he told KHOU. And I believe what is special is that I should tell everyone not to text message and drive.”

Re-posted by Vincent Rush of Lynx Telematics

Thursday, July 5, 2012

What Are Your Reason for Using Telematics?



What Are Your Reasons For Using Telematics?

A recent Automotive Fleet article entitled “Fleet’s Brave New World,” states that “technology, in the form of telematics solutions, is the way many fleets are looking to manage their operations more efficiently. In fact, telematics/GPS is the most widely used management technology.”  That being said, what do you think are the top reasons for using telematics among businesses?

While controlling fuel expenses may be at the forefront of your mind, according to a survey mentioned in the article, improving driver behavior is a bigger priority, with fuel savings following close behind. Additional reasons include: route productivity, accident reduction and sustainability initiatives. While these are all important reasons for using telematics, what’s really motivating businesses to adopt a telematics solution?

According to the article, the need for increased fleet efficiency is the primary reason for implementing a telematics solution and according to the author “telematics are playing a key role in improving fleet processes.” How?

With a GPS fleet tracking solution, businesses can automate their processes and monitor driver behavior, helping reduce overhead costs like labor, insurance and maintenance. Reporting features enable businesses to track hours worked and schedule routine maintenance for their vehicles. With improving driver behavior as the number one reason for using telematics, Speed Alerts and Speed Reports can help fleet managers determine their aggressive drivers so that they can take corrective action.

And for those who want to control their fleet’s fuel expenditure, with a GPSfleet management solution, businesses can monitor their fleets’ fuel usage and eliminate wasteful fuel practices like idling through Idle Reports. And because less idling means less harmful emissions, fleet managers will be able to scratch going green off their list.

So, what are your reasons for using telematics?

 Re-posted by Vincent Rush of Lynx Telematics in Cincinnati Ohio. Lynx Telematics is the developer of the Lynxsafe Teen Driving Monitor that allows parents of teen drivers to eliminate texting and driving by their teen drivers while at the same time, ensuring safe driving habits by monitoring speed, seat belt usage, driving habits and mechanical failures.

For more information, contact Vincent Rush at vrush@lynxtelematics.com or (513) 965-6318

Tuesday, July 3, 2012

Telematics and Customized UBI Business Models

Susan Kuchinskas looks at open niches within the lucrative UBI space

According to Towers Watson research, insurers representing 60 percent of the personal auto insurance market have implemented a version of a UBI program in at least one state. Many more are running or preparing to run internal UBI pilots. And Ptolemus Group forecasts more than 100 million vehicles will be insured with telematics globally by 2020, generating premiums of approximately $60 billion.

The advantages for consumers and insurers are clear: More accurate ratings of risk factors will lead to lower claims and lower premiums for safe drivers. Technical barriers to these offerings are minimal, but the industry will need to appease consumers and regulators.

Pay-as-you-drive solutions

Many US insurers offer pay-as-you-drive (PAYD), also called usage-based insurance (UBI). This option is available in the majority of states. These plans use a plug-in device to measure actual miles driven: The less you drive, the less you pay for insurance.

Progressive’s PAYD program, SnapShot, provides a free device that drivers plug into their cars for six months; after that, they send it back and the rate based on miles driven is finalized. State Farm’s Drive Safe & Save program uses OnStar to validate mileage, and it just inked a similar deal to let consumers transmit mileage info via Ford Sync.

Because insurance rates have long used driver-reported mileage as one rating factor for evaluating risk and setting rates, PAYD is a relatively easy product to get approved by state regulators. Each state in the US regulates auto insurance independently. (For more on US state regulation, see Insurance telematics: US state regulators tackle UBI [2].) It also makes sense to consumers, because they’re used to this metric. And it doesn’t raise privacy concerns.

Pay-how-you-drive schemes

Things get more interesting, and potentially more lucrative, when insurers use additional ratings factors that allow them to better calculate an individual driver’s risk. Telematics devices incorporating accelerometers and other sensors can provide accurate information about driving style that could impact a consumer’s risk profile. So-called pay-how-you-drive (PHYD) schemes use a variety of factors, including speed, time of day, braking, acceleration and cornering, to paint a more accurate picture.

State Farm’s PHYD plan is called In-Drive, and it uses a device created by Hughes Telematics. In-Drive has rolled out in Illinois and Utah, with more states in the offing. “Obviously, mileage is a good predictor,” says Dick Luedke, spokesman for State Farm. “The more miles you drive, the more likely it is you’re going to file a claim.”

State Farm did quite a bit of testing to find what other factors would be most useful for rating an individual’s risk by installing the devices in the cars of associates across the nation. The secret sauce, of course, is the algorithm each insurer uses to weigh all these factors. Each firm guards them as trade secrets. Luedke says drily, “I doubt we’d be too specific.”

Simply gathering data from telematics devices is not that difficult. Doug VanDagens, director, Connected Services Solutions at Ford Motor Company, says that, while the agreement with State Farm calls for only transmitting mileage information, Ford already can technically accommodate transmission of any metric needed for PHYD. In fact, Ford’s Crew Chief product for fleets, powered by Telogis, provides information on braking, acceleration, maintenance warnings and more.

“Anything happening in the vehicle, we can communicate outside of it,” VanDagens says. It’s easier and cheaper to do so via Sync, he points out, because Sync uses the driver’s cell phone for connectivity. “We can provide all of that relatively easily, as soon as insurance companies want to set up the programs.”

Insurance companies want to take the lead in marketing and managing UBI services. It makes sense since they already have familiar brands as well as the customer base. Most important, they are the ones with relationships with state regulators, keeping track of the myriad regulations and requirements of individual states.

A Company in Cincinnati, Lynx Telematics has developed a device called the Lynx Safe Teen Driving Monitor that can not only provide insurance companies with a UBI telematics device, but is the first of its kind to give parents “real-time” parental control and live monitoring of their teens driving habits, while at the same time, preventing texting and driving.

Vincent Rush of Lynx Telematics discusses the LynxSafe Teen Driving Monitor

Vincent Rush, President of Business Development for Lynx Telematics, commented in Nashville recently that, “While we realize that quality and integrity of data is paramount in the UBI market, we also saw a gigantic void. Many insurance companies have the programs, however parents really have no control over their children’s driving habits, until the company reports back to them. We wanted to bring, not only savings to a parent, but peace of mind as well. As a parent, I don’t want to receive a report about my kids poor driving habits, 3 days after their funeral. I want to know the instant my teen is getting careless. I’ve already had one personal experience and I don’t care to have another”

With the LynxSafe telematic device, "Mom & Dad are now, figuratively in the front passenger seat with their teen driver from the moment they pull out of the driveway”. Rush went on to say that, “Our single user interface model allows Mom and Dad to set parameters as well as receiving immediate text alert and emails when their son or daughter is speeding, driving radically, or in any type of accident as well as experiencing any mechanical break down.”

The manage-how-you-drive model

As consumers get more comfortable with these products, they may shrug off the Big Brother warnings and embrace the manage-how-you-drive (MHYD) model. With MHYD, drivers get feedback that helps them improve and potentially lower their rates.

American Family Insurance says its Teen Safe Driver Program has helped teens reduce risky driving behaviors by 70 percent. The program includes a free in-car device attached to the review mirror. When incidents like extreme braking, cornering, and accelerating too fast—as well as actual crashes—take place, it saves eight seconds of footage prior to the mishap and the four seconds after it. The information is transmitted wirelessly to American Family’s data center for review by driver coaches.

Parents get a weekly driver report card that measures the teen’s performance against safe driving objectives and peer averages. They can log in to see the report, watch video of incidents, and get tips for safer driving that they can share with the kid.

State Farm’s In-Drive, created by Hughes Telematics and currently offered only in the US states of Utah and Illinois, provides an entrée for State Farm into stronger customer relationships and value-added services competitive with OnStar and motor clubs. It offers one-touch emergency response, roadside assistance, stolen vehicle location assistance, vehicle diagnostic alerts and maintenance reminders, plus parental monitoring tools for location services and speed alerts.

It also includes the MHYD program, Drive Safe & Save. In-Drive will provide driving performance data, and the customer’s savings will be based on mileage, turns, acceleration, braking, speed and time of day vehicle is operated.

New revenue streams

While State Farm will provide discounts on rates of up to 50 percent for the safest, lowest-mileage consumers, In-Drive also represents an opportunity for new, recurring revenue streams. The service offers four subscription levels with additional services like stolen vehicle assistance, emergency calling and alerts for events like speeding, with subscription fees from $7 to $22 per month.

Tim Moroney, insurance regulatory attorney with the law firm of Barger & Wolen LLP, thinks these services can help insurers get off the rate-cutting treadmill. “Personalized automotive insurance is very competitive,” Moroney says. “While cheaper premiums are usually the biggest hook, [by coupling services with telematics] you can offer more things. Insurers are now offering concierge benefits. They can do all things automotive and be very creative.”

Insurers could take it even further by offering classes, content, applications and third-party offers. The strategy could be similar to that used by health maintenance organizations that provide weight-loss and smoking cessation classes to members. (For more on new sources of revenue, see Consumers and UBI: The power of value-added services [3] and Telematics and UBI: How to increase consumer acceptance [4].)

Says Frederic Bruneteau, managing director of Ptolemus Consulting Group, “Thanks to insurance telematics, the insurer can become an insurance service provider. Today, the notion of insurance is, ‘They take your money and then you hear from them if you have a problem.’ With telematics, they have a real-time relationship with any policy holder.”

Susan Kuchinskasis a regular contributor to TU.

Monday, June 11, 2012

Telematics Insurance Simplified

Jared Davidson, Commercial Insurance Agent at Beehive Insurance If you’ve heard of the word, you likely work in the fleet management industry—or maybe you’re a tech junkie(!). What does telematics have to do with insurance you might be asking? Telematics is a relatively new field in technology that combines telecommunications and informatics – the study of information processing. GPS is a form of telematics. A Vehicle early warning system, such as GM’s OnStar, is another. To compare GPS to today’s telematics would be like comparing an analog cell phone from 25 years ago to today’s versatile smart phones. Businesses that operate fleets of vehicles today are under constant pressure to reduce costs and increase efficiency through improved fuel economy, better driver behavior, more effective dispatching and tracking, and overall vehicle management. The FMCSA in conjunction with the USDOT has enacted regulations and guidelines that reflect their push to improve overall road safety through better monitoring of driver behavior and vehicle road worthiness. Today’s cutting edge telematics devices integrate vehicle data obtained from the vehicle’s on-board diagnostics devices, which since 1996 are on all vehicles under 12,000 lbs GVW, with GPS data as well as driver inputs such as braking and acceleration levels to monitor overall vehicle operation. Telematics devices are becoming less proprietary over time so the cost of entry is becoming lower. The newest systems are cloud based and work on all major brand smart phones and tablet devices. Windows and/or Apple based operating systems are used at the dispatching end and Android (and other) operating systems on the driver’s end. Telematics systems can (and should) include real-time dispatching, routes traveled, and locations traveled to. There are applications that factor in traffic and weather data to route the vehicle to the most efficient way to reach its destination. This can result in savings through fewer miles traveled, lost time in traffic, and decreased idle time. Many hand held devices can now be configured to only allow incoming calls from numbers chosen by the employer, with similar restrictions on out-bound communications, reducing distractions to a minimum. Driver logs and post-trip inspections can also be performed with some of the better telematics software, reducing costs related to employees’ time to perform these government mandated duties, with the input automatically uploaded to the company’s server for real-time record keeping. So again, what does this have to do with my insurance? Well, several insurance companies have completed studies indicating that businesses that utilize telematics have fewer claims on their commercial auto policies. Lower claims for a business owner means that their account becomes more attractive to a potential insurer, and are more likely to get their best price on a quote. Some large commercial auto insurance companies are giving discounts for permanently attached telematics devices as well. Additional benefits can include time, money, and attention saved not having to deal with claims. Like deductibles, vehicle rental, repair shop issues, purchasing a replacement vehicle, possible negative publicity, and expenses related to training employees in new vehicle operation. Additionally, drivers have been shown to have fewer moving violations and accidents when they understand their vehicle and driving habits are being monitored. Quick location and recovery of stolen vehicles is much more likely. Even when the vehicle is not in use, the tracking device will ‘ping’ its location every few minutes. Weekend and holiday vehicle use can be monitored and better controlled by the business owner, lowering miles traveled, fuel expense, and unnecessary vehicle wear and tear costs. All of this adds up to a more efficient, well run vehicle fleet – and makes the roads safer for all of us. Jared Davidson Senior Account Executive 801-743-7717 | jadavidson@beehiveinsurance.com

Tuesday, May 15, 2012

Fatal Auto Crashes Up Despite Rise In Patrols


Ohio Patrol says many of this year’s 312 victims weren’t using seat belts.

 By Mark Gokavi, Staff Writer, Dayton Daily News

Wednesday, May 9, 2012 

More people are dying on Ohio roads at a significantly higher rate in the first four months of this year after a record-low number of traffic deaths last year. 

The 16.4 percent rise in statewide traffic fatalities in the first third of 2012 comes despite the Ohio Highway Patrol cracking down on drunk driving and seat belt and felony drug violations. 

Plus, the six-county area of Montgomery, Warren, Butler, Preble, Darke and Miami has seen 24 more traffic fatalities — many not wearing seat belts — than during the same period in 2011. Those numbers don’t yet include a recent double fatality in Butler County or a late-April fatal in Greene County. 

“Fatals are a difficult thing for us to curb,” said OHP Lt. Matt Hamilton of the Warren County Post. “We’re aggressive in OVI (Operating a Vehicle while under the Influence of drugs or alcohol) and seat belt enforcement so if that crash does happen, they have the best chance that they have to survive.”

Statewide, provisional OHP statistics show there have been 312 fatalities (from 275 crashes) through four months in 2012. 

That number was 268 in 2011, which became the lowest auto-related fatality year (1,020 deaths from 947 accidents) in Ohio history and also the lowest nationally. 

A national highway safety advocate said Ohio lacks leadership and commitment to strengthen laws. Jackie Gillan, President of Advocates for Highway and Auto Safety, said Ohio is among the worst eight states in that organization’s annual report. 

“Ohio is at the bottom of the barrel because they are lacking so many critical laws like primary enforcement of seat belt, all-rider motorcycle helmet laws, they don’t have major elements of an important teen driving law, they have weak drunk-driving laws,” Gillan said. 

Gillan’s organization supports limits for teen drivers such as night-time and cellphone restrictions, and 16 as the minimum age for learner’s permits. In Ohio, most drunk-driving crimes are misdemeanors unless drivers have multiple offenses. 

Most dead weren’t wearing belts
 
Of the 38 deaths in those six local counties through April that did not involve pedestrians or motorcycles, at least 25 were not wearing seat belts. In four more cases it’s unknown if seat belts were used. The causes of the crashes range from people falling asleep to driving left of center to alcohol-related and excessive speed.
“There’s crashes and it’s people being ejected out of the vehicle and the crashed car, in the compartment, there isn’t any real intrusion or trees or poles or anything, it’s just a damaged car,” said Sgt. Jeff Kramer of the post that serves Montgomery County. “But not having their safety belt on they get ejected out of the windshield or something like that and then the car rolls over on them. 

“I don’t know for sure that they’d be alive had they worn their seat belt, (but) probably there’s a good chance the injuries would be minimal and not fatal. We see this time and time and time again. It’s just a simple thing of clicking your seat belt.” 

Despite seat belt infractions being a secondary offense, enforcement also is up 16.4 percent in Ohio overall and much higher in some counties. 

In Montgomery County, seat belt enforcement is up 64.7 percent — 799 in 2012 versus 485 in the same time frame last year. In Greene County, seat belt tickets are up nearly 70 percent. In Warren County, those numbers are up 44 percent. And in Miami County, troopers have enforced seat belt infractions 511 times, up from 267 in that period last year — a 91.4 percent increase. 

“We’ve had four fatal (crashes) with four dead,” said Sgt. Vee Witcher of the Piqua Post. “None were wearing seat belts, so that’s why we’re cracking belts.” 

Gillan said an unbuckled seat belt should be a primary reason to pull someone over. 

“We know that wearing a seat belt is one of the most important things you can do to protect you and your family,” Gillan said. “So why are we tying the hands of law enforcement so that they can only enforce the law if they see someone doing something else that’s equally or more dangerous?” 

All enforcement increasing
 
Statewide, troopers made more than 24,000 additional enforcement stops from January through April compared to this time in 2011 — an increase of 16.3 percent. 

Drug violations were up 32.8 percent, felony arrests up 18.1 percent, misdemeanor summons up 36.1 percent and commercial vehicle enforcement up 19.6 percent, among others. 

“The new leadership in the Highway Patrol is a big part of this. We’re refocusing our efforts on the things that the public find most important,” Hamilton said of Col. John Born, who took over in 2011 as the OHP’s superintendent. 

The “Trooper Shield” initiative was introduced in 2011 and continues to pick up steam in 2012. Officials say Born wants criminal patrol to be as important as traffic enforcement. 


“If you drink and drive, we’re looking for you. If you’re hauling drugs on our roads, we’re looking for you,” said Sgt. Anthony Lauer of the post that serves Greene County. “And bottom line is a seat belt is going to save your life. That’s where you’re seeing an increase in those numbers.” 

County numbers
 
In Greene County, that mentality has translated into much higher numbers of OVI violations (29 percent) and drug violations (30 from 11). In Warren County, OVIs are up 26 percent and commercial vehicle violations (tied mainly to construction zones on I-71 and I-75) are up 55 percent. 

In Miami County, overall enforcement stops are up 64.7 percent — from 1,262 in the same time frame last year to 2,112 this year. In Montgomery County, some felony and drug violations are down, but overall enforcement stops are up 36 percent. 

“Trooper Shield is kind of a new phrase that the patrol has been using, adopted by our Col. John Born,” Kramer said. “The premise is getting in the minds of the troopers, ‘What will you do today to contribute to a safer Ohio?’ ” 

Kramer said the OHP will keep finding violations, especially during the Prom, Memorial Day and graduation season. But troopers can’t put on seat belts, which he said is the best defense in a crash: “It’s all in their hands when they make that decision.”


 For more information on how Lynx Telematics, an OEM located in Cincinnati, Ohio can help your fleet become more operationally efficient or custom design a solution to meet your fleet management needs, contact Vincent Rush at (866) 314-0461
LynxTelematics is an OEM that controls design, engineering, firmware, software development, IT support and manufacturing processes of our product, allowing us to produce the highest quality product in our industry, while offering our customers competitive pricing.
As your partner, we provide ongoing training and support to insure that the product is properly sold to the end user, maximizing the re-sellers profitability.
As one of the pioneers in telematics technologies, Lynx Telematics provides our clients with powerful end-to-end vehicle telematics tools. Our technology offers a real solution that delivers safety, saves money and provides an unprecedented level of peace of mind to our customers. 
Our product, LynxSafe, is the newest and most advanced Text and Web Browsing Disabling technology, in-vehicle communication system currently on the market. It combines GPS/satellite and GSM cellular technology to provide users and family members with immediate access to real-time information including seat belt usage, speed, accident notification, and real time ECM diagnostics  delivered directly via any internet enabled device including Android and Blackberry smart phones.

 

Tuesday, May 8, 2012

Newest prom danger: Texts

Distracted driving latest focus of annual mock crash

 MARION - Mock crashes in the spring are as much the norm for high schools as their proms and graduations.


Once a message not to drink and drive, they are now used as a tool against distracted driving as well.
The Marion post of the Ohio Highway Patrol staged a mock crash attended by students from Elgin, Marion Catholic, Pleasant and Ridgedale high schools Monday morning at the Marion County Fairgrounds. Firefighters from the Marion City and Marion Township fire departments worked together to free "victims" from vehicles using the Jaws of Life and saws.

Students portrayed the victims. Ridgedale's Samantha Burns was the fatality, on the ground covered in a white sheet. Highway patrol trooper Ben Addy gave the safe-driving speech, walking through the grandstand and talking to students with the crash scene in the background.

He shared some stories, including one in which two family members died in a crash caused by a distracted driver trying to pass a semitrailer.

"That vehicle is a missile," Addy said, recalling something a past post commander used to say about the dangers of unsafe driving. "We are hoping you guys will listen to us."

Distracted driving has become part of the talk of law enforcement as they educate teens about the consequences of unsafe driving.

Lt. Lance Shearer, commander of the patrol's Marion post, said dangers include texting and driving as well as changing the radio or eating while driving. He said distracted driving is a huge issue of concern when it comes to causes of avoidable crashes.

"You know kids are doing it," he said.

A Pew Internet and American Life survey completed in 2009 found that 34 percent of 16- and 17-year-old teen texter respondents said they had texted while driving. The report estimated that about 26 percent of all American teens ages 16 to 17 text while driving.

The National Highway Traffic Safety Administration reported that 16 percent of fatal crashes and 20 percent of injury crashes in 2009 involved reports of distracted driving. Sixteen percent of all drivers younger than 20 involved in fatal crashes were reportedly distracted while driving.

As far as dangers, a Virginia Tech Transportation Institute study stated that sending or receiving a text takes the driver's eyes from the road for an average of 4.6 seconds. At 55 mph, that would be the same as driving the length of a football field blind.

The issue has been discussed in the Legislature. The Ohio Senate recently passed a bill that would ban texting while driving. The bill, which must be approved by the Ohio House, would make texting and driving a primary offense for teens younger than 18.

That means law enforcement could pull teens over for the offense without spotting any other offenses and teens could face a 60-day license suspension for a first offense.

Ridgedale student Hannah Loper said she volunteered to portray a crash victim because it sounded like fun and teaches teens not to text and drive. She and other students agreed that it is a problem.
While talking about distracted driving, troopers also lectured against the dangers of drinking and driving. Addy told students not to drink considering they are underage, but added that if they do, to only do so in moderation and not drive for any reason.

He talked about the scenes that first responders come across as he referred to an area of broken glass on a van's windshield. That area, he said, is commonly caused by the head of a driver not wearing a seat belt.

"A lot of times you will find hair, skin, blood right in the windshield," he said.

Student volunteers described their experience as interesting but a bit uncomfortable.

"I think the Jaws of Life is pretty scary," said Loper, who portrayed the driver of a car involved in the crash. She sat with a sheet over her as firefighters cut off and removed the car's top.

"It was a new experience but scary at the same time," she said. "The saw is by your head."

Burns spent the entire time lying on the ground as if she was dead. A firefighter laid a sheet over her and continued to the car as he and others worked to free victims.

Addy explained that first responders focus on the living because that's who they can still help.
"I thought it was pretty scary," Burns said. "I was supposed to be dead. They said, 'She's dead. Don't worry about her.'"

Reporter Kurt Moore: 740-375-5151, kdmoore@ marionstar.com or on Twitter @StarKurtMoore

For information on the LynxSafe Teen Driving Monitor, that disables texting and driving, along with web browsing, contact Development Manager Vincent Rush at Lynx Telematics in Cincinnati, Ohio at 513-965-6318 or 513-702-0495. Vincent Rush can also be reached by email at vrush@lynxtelematics.com or visit http://lynxtelematics.com for information on Lynx Telematics.

Tuesday, April 10, 2012

Reasons That Fleet Telematics Projects Fail

11 Reasons Telematics Projects Fail

You Named the Project “The GPS Program” or “The Black Box Project”

What’s in a name? Maybe everything, if from the name, employees decide what a project is and how it will affect them.  Every project that a company invests time and resources into gets broad organizational exposure. You hear the hallway grumbling about “this or that project” that the company has underway. The name of the project can have serious impacts on what the organization thinks the project is and how it will affect employees (and management) personally. Let’s be clear – GPS stands for Global Positioning System and is a technology component that is becoming a standard in everything from vehicles to mobile devices. Like a clock on a microwave, or on a coffee maker or DVD player – GPS is simply an input into adding location information to the things that we value. Imagine if your company embarked on an extensive upgrade to your information technology infrastructure to benefit employees and customers – and named the project “The CPU” project.  Pick a project name that creates excitement for your company and meaningfully represents the results that you are seeking everyone to participate in achieving. The “Driving Excellence Project”, “Driving Performance and Safety Program” or the “Drive Green Initiative” – for example.

Ambiguous Project Requirements and Goals

Take control of the project. Assign a project manager who collaborates directly with key departmental stakeholders from Risk & Safety, Operations, Human Resources, Fleet Management, and Finance to define specific detailed project requirements that have tangible, measurable, ROI.  While this seems obvious, many companies will skip this stage and go right to applying a solution to jump start a project.  In-vehicle technology solution providers are constantly soliciting their services to companies with fleet vehicles. This is not a commodity market and not all solutions are equal. The impacts to your employees, culture, and financial return vary significantly from supplier to supplier.  Don’t assume requirements (such as project controls, management dashboards, application functionality, data, enterprise integration, measurements, policy, and workflow) are met.  ‘Telematics’ and other similar projects tend to fail and the companies usually encounter over spending, project restarts, rework, and/or unmet expectations. Many of you reading this – have a “trash heap” of in-vehicle technology past projects.

The Project Starts with “A Couple Free Devices

 Frequently the technology vendor will show up and say “how about we set you up with a few free boxes?” Sounds great, right?  Maybe not.  While it may be attractive from a project startup cost standpoint – it’s potentially the start of a project that goes nowhere.  Right from the start this approach focuses on “the device” not on the people, process, and measurable results. If the goal of the initiative is to improve the driving culture – how are we going to do that on a couple drivers with a couple free boxes? What will these drivers think of their supervisors? Why were they singled out? How is does this initiative support the organizational goals for the fiscal year? Generally, this approach is more about the supplier getting in your door, then it is about your likelihood of sustainable organizational and financial results from an initiative.


Lack of Executive Support

Organizations focus, and apply resources, to approved projects that are based on solving defined problems and providing measurable results.  Executive sponsors champion, and key stakeholders rally behind, initiatives that have broad organizational visibility and resourcing approvals. Your “Driving Performance and Safety” initiative should have a highly visible executive sponsor, the goals/results of the initiative should foot to a fiscal year corporate objective (like “saving 10% of our fuel expenditure, reducing the frequency and severity of crashes and risk by 40%, and eliminating CO2 emissions for a greener planet”). Your executive sponsor and stakeholders can add weight and momentum to a project that is tied to corporate goals.

Large Changes to Project Requirements and Scope

Beware of the “Driver Performance” initiative that turns into the “Vehicle Maintenance” project. The reward of having a robust requirements list and involvement of stakeholders comes at the risk of your project core ROI being hijacked.  It also runs the risk of requirements becoming so large and broad that the technology is unavailable to satisfy – so the project goes nowhere waiting endlessly for the all inclusive technology that may someday become available. Meanwhile, real value – the largest ROI, potentially – is left languishing in hope of future technical advances. The most prevalent of this example is projects that start from the premise of providing ROI based on fuel and risk savings through driver feedback and coaching that turn into initiatives that require predictive maintenance based on diagnostic fault code data. There are many initiatives that have been derailed as the issues of vehicle data standards across year/makes/models, integration of diagnostic data with in-sourced (or outsourced) maintenance services, and OEM warranty impacts  – confuse the initiative and grind otherwise successful projects to a halt. Years of lost savings from fuel and risk reductions alone are wasted at the expense of solving the complexities of the motor company products and data.

 Failure to Establish Employee Expectations and Benefits

WIFM – “What’s In It For Me?” All participants in the initiative need to have the WIFM question answered. It’s unfair to ask employees to participate in a work changing process with no clear understanding of the benefit.  “GPS projects” that are seen as data collection initiatives to track  employees – communicates that the organization thinks their employees are stealing (time) from them and that they are lazy and should be working harder. It may also communicate that supervisors are inefficient in how they schedule and manage resources.  “Video camera projects” that are seen as demeaning/spying technology is not going to be widely received with approval by the employee base. The extra burden on supervisors who will have to police these videos may not be received well. What is the message you are trying to communicate to the employees and supervisors? What does the initiative (and technology) say about the employee/employer relationship? If you have a corporate goal to “be the best place to work” how is the initiative supporting that goal? What are impacts to hiring and retention? How is the initiative supporting the employee goals for each fiscal year? Answer WIFM for each participant in the initiative and you will be much more likely to achieve success, and organizational support.

You Did Not Lead With a Positive Launch

This will come as no surprise – people are resistant to change. Change, regardless of the end-result, goes through the SARA process (Shock, Anger, Resistance, and Acceptance). Any change in corporate process or policy will be subject to the SARA rule. Why would this initiative be different? Can you imagine that sticking a GPS/Black Box/Video camera into the employee’s “office” (the vehicle) is going to be seen in anyway positive – if the imitative does not clearly have a benefit to them and isn’t attached to a positive consequence from the beginning? There are several ways that this can be accomplished. Starting with integration to existing employee benefit programs, the construct of new incentive programs, individual and team competitions. What is clear is that employees want the autonomy to do their jobs well. They want tools that they can use to measure themselves against the corporate policies and goals BEFORE supervisor intervention. The best employees will compete to continue to be the best. Lesser employees want the chance to be the best. Self-direction and autonomy are the keys to support both of these employee types. How is your in-vehicle project providing the employee tools and technology to achieve self-direction and autonomy, before supervisor intervention?

Measurement and Metrics

Beware the project that introduces financial or reporting metrics that are not leveraging/interfacing/enhancing as much as possible existing financial/budget reporting. For example if the fleet fuel budget is currently reported to the CFO, and the project expects to demonstrate fuel savings, the existing measurement/reporting process that finance uses needs to show demonstrable positive change. Introducing a new measurement, disconnected from how fleet expenditures are captured and report today, will be difficult for finance to support as demonstrable change. Fuel consumption data and existing MPG reporting show be examined and subsequently integrated with and enhanced to drive accuracy – as opposed to creating a new MPG or consumption reporting system. This holds for risk management, crash management, and fleet management (vehicle lifecycle costs).

 Unrealistic Timelines and Deadlines

When considering the project goals, metrics and measurements – make sure the business cycle supports the expected change. For  example if through high performance driving we expect to replace fewer tires and have fewer brake maintenance transactions (or other routine or catastrophic transactions) a complete maintenance lifecycle against control data needs to be evaluated – and this particular metric may take a year, or longer, depending on year make an model.  Installation of technology needs to be considered in the project timeline. The upfront design of the program needs sufficient time before the installation project begins.

 Insufficient resources

And finally, given steps 1-9, it should be apparent that adequate resources from all participants need to be planned for. The one resource that is critical and is sometimes not included is the drivers. A representative driver, a driver committee, the driver union, needs to be a critical participant in the process. Driver buy-in to the program, the benefits, will be a critical success factor.

Price vs. Value Choice

Chances are that you looked at several Telematics companies when considering choosing a solution. Many of the companies had solutions that when properly implemented, you saw the value that they could bring to your company. The main problem was that your company chose a solution based on PRICE and not COST, from a non-local company that offered cheaper monitoring or slightly cheaper hardware. In telematics and the companies that represent solutions, you definitely get what you pay for. If your goal as a company is to gain long term benefit from your investment into the technology, when possible, choose a local company that can work closely with you to help you grow and learn how to gain the most profitable ROI from your telematics project. It’s one thing to invest into the technology; it’s another to understand how to really benefit from it.


For more information, contact Vincent Rush of Lynx Telematics at (866) 314-0461 

 For more information on how Lynx Telematics, an OEM located in Cincinnati, Ohio can help your fleet become more operationally efficient or custom design a solution to meet your fleet management needs, contact Vincent Rush at (866) 314-0461

LynxTelematics is an OEM that controls design, engineering, firmware, software development, IT support and manufacturing processes of our product, allowing us to produce the highest quality product in our industry, while offering our customers competitive pricing.
As your partner, we provide ongoing training and support to insure that the product is properly sold to the end user, maximizing the re-sellers profitability.

As one of the pioneers in telematics technologies, Lynx Telematics provides our clients with powerful end-to-end vehicle telematics tools. Our technology offers a real solution that delivers safety, saves money and provides an unprecedented level of peace of mind to our customers. 

Our product, LynxSafe, is the newest and most advanced in-vehicle communication system currently on the market. It combines GPS/satellite and GSM cellular technology to provide users and family members with immediate access to real-time information delivered directly via any internet enabled device including I Phone and Android smart phones.

All of our devices benefit from the innovation of U-Blox technology and a 3D Accelerometer, providing the industry’s most accurate pin point locating technology to within a 3 ft. radius.

Steps 1-10 originally written and posted by David Colman, Senior Vice President of Global Business Development for Green Road Tech.